01983cgm a2200301 i 4500 2550296226 TxAuBib 20240906120000.0 r 150908s2015||||||||||||||||||||||||und|u 1122395 Kanopy (OCoLC)945760365 VDU eng VDU TxAuBib rda Are You With Me [Kanopy]. [San Francisco, California, USA : Kanopy Streaming, 2015. 1 online resource (streaming video file.) tdi rdacontent c rdamedia cr rdacarrier Title from title frames. In Process Record. Originally produced by Star Thrower in 2005. From making and taking calls, to transferring calls and putting people on hold, to taking and leaving messages, Are You With Me? connects all the rules of telephone courtesy to a single, simple, easy-to-remember concept: Treat the person on the other end of the line as though they were right there in the same room with you. Think of everything you do on the phone in terms of what you naturally do when you meet and visit one-on-one with other people: Making a call is like making a visit Taking a call is like receiving a visitor Putting a caller on hold is like asking a visitor to wait at the door Transferring a call is like introducing two people Leaving a message is like making a call or a visit Taking a message is like receiving someone else's visitor When we're with other people, we naturally tend to do what we can to understand one another, to ensure that we're communicating, to make certain we are making a connection. But when we interact with others on the phone, it's easy to lose touch with the basic rules of common courtesy. Mode of access: World Wide Web. Leadership Training. Kanopy (Firm). https://USERNAME.kanopy.com/node/122396 https://www.kanopy.com/node/122396/external-image